On June 24th, the consumer, Miss Chen, went to a hairstyling room in Hanjiang District as usual. At the checkout, Miss Chen found that the room had received more than one yuan. After careful questioning, I realized that the hairdressing room charged a "towel disinfection fee" of one yuan per person. Miss Chen thought that it would be a duty for the hairdresser to provide clean and tidy towels. How to charge consumers now. The merchant was asked to refund the "toner disinfection fee" of 1 yuan. The consultation failed, and Miss Chen called 12315 to complain.
The 12315 staff of the Industrial and Commercial Bureau of Hanjiang District went to the scene to understand the situation and pointed out that it is an extension of the hairdresser to provide clean and tidy towels for consumers. In the case of unspecified price tag, the hairdresser’s handling of the so-called “towel disinfection fee†has violated the relevant provisions of the Law of the People’s Republic of China on Consumer Rights Protection. The 12315 staff warned the merchants of the illegal activities and ordered the merchants to refund the consumer-related expenses. After mediation, the merchant apologized to Miss Chen and refunded the relevant fees.
According to the 12315 staff, it is known that the “towel disinfection fee†has been spread in the beauty and hairdressing industry. The Industrial and Commercial Bureau of Hanjiang District gave administrative guidance in a timely manner, convened a symposium on the beauty and hairdressing industry in the whole district, and commented on the illegal acts of collecting “towel disinfection feesâ€. Within the scope of the district, the emergency beauty salon will charge the “towel disinfection fee†and the relevant parties will be promptly refunded the fees charged by the consumers in violation of the law.
Yangzhou Lansun Slipper Co.,Ltd , https://www.lansunhospitality.com