Return rate does not rise anti VANCL Van customer Eslite "return" entrance exam victory

VANCL Eslite hanging hearts can relax a little bit. The thought of the implementation of "30 days no reason to return", the return rate will "blowout" rise. However, statistics show that the return of the first week of the return policy, VANCL return rate not only did not rise, but also declined. The two-way entrance exam promised by the company and the customer promises to "return" has become the first move of more and more companies to improve their service level. However, in many cases, this practice has been dubbed as "a real lie" by customers. Although the name of "return" banner, many businesses tend to find many excuses, and can not be fully implemented. VANCL Eslite where the relevant person in charge, where off the "no reason" is a veritable name. As long as the customer is not satisfied, even if washed, through, the same can be returned, and the cost of return will be entirely borne by the VANCL. It is understood that in most western countries and some Asian countries and regions including Hong Kong, China, the system of no reason to return goods has long been a business practice. Not only does the merchant promise its customers have the right to return the merchandise, but it also prints the promise on the cashier's receipt. The vast majority of merchants do not require the production of return merchandise to produce small purchases. In China, by the impact of the entire market environment, whether it is companies or customers, remain cautious on "no reason to return". Customers are afraid to meet "no credit" businesses, businesses are also afraid of encountering "rogue" customers. In fact, no reason to return is a two-way exam to test the integrity and civilized quality of businesses and consumers. Businesses must be better at keeping their promises, while ensuring product quality. Consumers also need to be rational and civilized at the time of purchase. "No reason to return" is to get a better product, not to speculate. VANCL relevant person in charge, although the return rate in the first week to achieve a decline, but this is only the first step in the Long March, there are many problems to be resolved. It is understood that the return of e-commerce has a certain period, now can not fully assert the effect of the future. However, VANCL claims it will always insist on this service. Product quality is the main factor affecting the return rate. VANCL spares no effort in this regard. VANCL fabric procurement are from the Far East Textile, Fukuda Industrial and other top international fabric suppliers, and processing plants are also Shandong Luthai, Hong Kong Esquel and other international brands foundry. From the beginning of this year, VANCL is the first in the industry to launch a "full inspection" system. After the products enter the warehouse, every product is inspected by a dedicated inspector for quality inspection. Only qualified ones can enter the warehouse. In addition, timely delivery, service levels and other aspects are also an important factor affecting the return. VANCL is also improving in these areas. For example, service upgrade plans such as "Unpacking on Trial" and "24-hour delivery in Beijing, Shanghai, Guangzhou and Shenzhen" are launched simultaneously with "30 days no reason to return" To consumers create a better shopping experience.

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